Filed under - Is the Microsoft UI team incompetent?

Do you ever have a view or setting change in a Microsoft product that you don't like, and even with maximum Google Fu it takes you forever to figure out how to fix it? This is where i'm going to keep these WTH moments, to reduce my future frustration the next time it happens or someone asks me for help and it has been so long I forgot how I fixed it. This post will continually update as I find more problems. If another software vendor (besides SAP) earns comparable disdain, I'll start a post for them.


Outlook 2010

If you are using conversation view, and you click the caret twice to expand the conversation, you may or may not see deleted items included in the conversation. I've found this to be incredibly helpful.

If it doesn't work go to File>Options>Search, and check the box “Include messages from the Deleted items folder in each data file when searching in All Items” and then close and restart Outlook. I'm not sure what planet MS UI Engineers live on thinking putting this option here worded in this way made sense.

Found here